– If you have a water leak please turn your water off at the mains stop cock and notify us by email at Anne Marie Taylor. Please ensure to mark your email URGENT – WATER LEAK, you can be assured of a speedy 30 minute response to this email and same day call out to trace, locate and attempt the repair. If you do not have internet access call the Repair telephone number 0203 544 6214. If you have not already done so,familiarise yourself with the location of the stop cock serving your property and test its ease of use.
In the event that you have any problems locating this, having watched the Thames Water tutorial, please report this by email to Anne Marie Taylor ensuring to mark your email WATER STOP COCK ENQUIRY